Red Carpet Customer Service

We may sell some of the best brands in the AV world, but if we don’t provide great care for our customers, we are nothing. We want you to experience what we call Red Carpet Customer Service. Along with the different types of systems we can install, we also offer a number of services for your various AV needs.

We not only do things in a revolutionary way, we also offer services that you won’t find anywhere else. Our exclusive services are 100% dedicated to greatly increasing the deciding and buying experience of our clients. You should love your new stuff and the process by which you obtain it. These services help to ensure that you will find it easy, rewarding, and enjoyable to work with us. Plus, they are a way we extend our hand in good faith to show how serious we about Red Carpet Customer Service.

Second Look Guarantee
Redfli Electronics // redBucks


redBucks, simply put, are dollars that can be used to buy anything you need from us. One obtains redBucks either by purchasing a product or a gift card. The redBucks amount you see on a product’s page is the amount you will receive when you make that purchase. Once your purchase is complete, your account will be credited the redBucks acquired for that purchase. You can use all or some of the ones you accumulate on your next purchase or save them for a big purchase sometime down the road. No matter how you choose to use them, they are yours forever, and they are our way of saying “thank you” for being a loyal customer.

As you buy more, we will keep adding to your account. There is no limit to how many you can use at one time, so save as long as you want. For further details and explanation contact our sales staff.

How to Use redBucks

When you are checking out, enter the redBucks amount you would like to use where you see the option for “redBucks.” Do not enter your redBucks code in the “promo code” area as this is designated for coupons. (Your redBucks number will not work in the promo code field.) If you have any issues please contact our staff for help.

redBucks Terms and Conditions

redBucks is not a legal tender and is nontransferable. redBucks are earned on products identified as redBucks eligible and for the amount specified. You do not earn redBucks on transactions where you have redeemed redBucks. redBucks are redeemable only on future Redfli purchases at full retail price unless specified otherwise. redBucks may not be redeemed (1) for charitable items; (2) to reduce your or any third party account balance; (3) as price adjustments on prior purchases; (4) to purchase gift cards; (5) on sale or discounted items; or (6) on any TV purchases. If product purchased earning redBucks is subsequently returned or price adjusted, the value of the redBucks previously earned and/or the amount of the product refund may be reduced to reflect any unearned value. Return value of product(s) purchased with redBucks that is then returned may also be subject to adjustment. Terms and conditions apply.


Second Look Guarantee

Not sure if your current proposal is a good deal or the whole story? We have found many design/install companies leave out full details to keep the initial proposal cost low, only to reveal the true costs later as “extras” once you are under contract. Your original budget gets blown out of the water and you are stuck. We have run into it and seen too many good customers get burned.

We offer a free, absolute no pressure, second look at your current proposal. Our analysis provides an opportunity to catch many of these tricks before you sign a contract. We will make sure you are comparing apples to apples. We are always very competitive, so if another company is much cheaper, it is for a reason. We are here to keep the industry honest. That is part of the electronics REVOLT!

redSell Service

Homeowners, realtors, builders, and anyone else who is trying to sell their property know that one of the keys to connecting with a buyer is making sure you correctly convey all of the valuable assets it has to offer. This becomes even more important, yet increasingly more difficult, when trying to demo or explain a whole-home control system, theater, or other custom A/V solution built into the space.

This is why we created the redSell Service. We are available by appointment to be at the showing with the potential buyer to demonstrate the full capabilities of whatever solution exists. This adds immense value to each party. The seller can properly convey the home’s true value, and the buyer understands exactly what they are getting and the enjoyment it can add to their life. If there is no current solution in the home, but a prospective buyer would like there to be, we can also be on site to gather all of the information to create a solution that will meet their needs. Either way, you will not find this type of service anywhere else.

redTravel Program

We know your time is valuable and so is the cost to travel. We also know that you will be completely satisfied with the products we have on display and the service you will receive from our staff. We created our redTravel Program to prove this to our customers.

Here is how it works. If you travel to our showroom, from anywhere and by any means, and purchase $10,000 or more worth of product, we will cover all of your travel expenses up to $1,000. This can be plane tickets, gas money, or hotel lodging. Whatever it is, we want to make it easy to get to know us, to show you what a better A/V company is capable of.

redTravel Terms and Conditions

Customer must provide correctly dated receipts to Redfli. The tickets or other costs must be within a reasonable and normal expense for specified method and not over-inflated.