Privacy Policy

Privacy Policy

Redfli Electronics (simply as “Redfli” hereafter) was started as a company dedicated to providing Red Carpet Customer Service coupled with exclusive, handpicked product lines that fit any need! After seeing the lack of quality, expertise, and service to customers available in big box stores and other reputable companies, the owner of Redfli decided to take his knowledge and passion for gadgets and mix it with his expertise for business to create a better audio/video company. We take our online visitors personal information and experience very seriously and would never do anything to jeopardize their sensitive information.

If you have any questions or concerns about our Privacy Notice, please call us toll-free at: 877.733.3547; e-mail us at sales@redfli.com; send a note through out contact page; or send a letter to:

Redfli Electronics | 6427 Georgetown N Blvd | Fort Wayne, IN 46815

redfli.com Privacy Notice

By visiting redfli.com you agree to accept the practices described in this Privacy Notice.

Changes to this Privacy Notice, Conditions of Use and Notices

This Privacy Notice and our Terms of Use will change over time and the use of information which we gather now is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made. This privacy notice was most recently changed on February 18, 2015. If you visit our website, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including the application of the laws of the Commonwealth of Indiana.

Personal Information Collected By Redfli

Redfli uses information that we collect from our visitors to personalize and improve your visit at redfli.com. We gather the following types of information:

Information you give us: Redfli collects any information which you enter on our website. This information is normally provided when you search, buy, participate in a contest, sweepstakes or on-line survey, or when you communicate with any of our departments such as customer service, sales or technical services through our website, telephone, mail or fax. You also provide information when you establish an account with us. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information, e-mail addresses, and financial information such as your Social Security number.

Automatic Information collected by us: Whenever you visit our website we collect and store information such as “cookies” which remember information about a visitor from one page to the next and from one visit to the next. We collect and analyze the IP address used to connect your computer to the Internet; login; password; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; the URLs which lead you to and around our website and other sites on the world wide web, including the date and time; the pages and or products you viewed or searched for and the phone number used to call our voice telephone numbers. Through Google Analytics, we also collect stats regarding age and gender for the sole purpose of better understanding our website visitors. Your browser allows you to reject cookies and software is available from third parties that will allow you to visit our website without providing any of this information. You are welcomed at our website if you use this software, but we will not be able to offer you our personalized services.

Orders: If you place an order with us, we use a secure order form that requires you to provide contact, billing, and financial information. This information is transmitted to your credit card company to authorize your purchase.

California Privacy: Orders placed from California comply with California collection and use of personally identifiable information laws.

At certain times we may offer financing options with or without third party participation. If you use a financing option information provided by you (such as your address, birth date, social security number, and credit card number), it may be used to request a credit report from third parties or may be sent to a third party for processing.

Sharing of Information with third-parties

We may share any information that you supply to us with any affiliated business that is substantially controlled by Redfli. Any information that is shared this way will be subject to this Privacy Notice.

Independent Contractors: We employ other companies or individuals to provide certain services to us such as sending e-mail, providing Social Question & Answer functionality, providing click to call telephone calling services, analyzing customer lists and data, providing marketing assistance, or consulting services. These third parties will have access to the information needed to perform their functions but cannot use that information for any direct marketing purpose.

Third party service providers: Some of the products which we sell require us to provide your name, address, phone number and product serial number to the third party service provider(s) that require this information to activate the service. These third party service providers have their own privacy and data collection policies that are not controlled by Redfli. We have no control, responsibility or liability for these policies and urge you to contact the third party provider if you have any questions.

Orders: When you place your order, we may share your name, mailing address and purchase category information with a few carefully selected marketing partners who may bring you offers of interest. If you wish to opt out of sharing this information with these companies, please call 877.733.3547 or e-mail sales@redfli.com. We will never share any telephone number(s), or financial information which you have given us with any marketing partner(s).

Aggregate information: We provide aggregate information to some of our business partners. This information does not allow them to identify you individually.

Vendors: We provide some of our vendors with your contact information so that they may contact you directly with product support information. For example, we may supply your contact information to a Vendor if they request it in order to provide you with recall information about a product you have purchased from us.

Credit card companies, other Payors and shippers: When you buy something from us we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. We will also send the same information (name, billing address and amount of your purchase) for other payment types which we may offer such as PayPal. Your name, telephone number and shipping information must be provided to third party shippers such as UPS, Freight companies, Federal Express and the United States Postal Service to deliver your purchase.

Third Party Transaction-Level Data: If you visit our site from a third-party site the third-party site may be able to access your individual transaction information. In order to track and credit your transaction, the third-party site may give you a unique code, cookie or graphic that will uniquely identify you. This will only happen if you link directly from a third party site to our website. Any transactions made at our website while such a code is active will be reported back to the third party site. We will only report non-personal information to these sites such as the date of the transaction, the product(s) purchased and the amount spent. We will not report any information to these third party sites that will allow them to personally identify you, however based on information that may have previously been collected from you by the third party site they may be able to personally identify you by combining the information they have gathered with the information sent by us. You should read the privacy policy posted by the third party site to see how they may use this information.

Third Party Ads, Surveys, and Promotions: We may use third parties to display ads, surveys and various promotions on our site. These third party applications may contain cookies or other code that are outside of our control. Although we will attempt to only work with third parties who respect your privacy, we do not control and are not responsible or liable for any information collected by these third parties or how it is used. You should contact the third party directly or check the third party’s privacy notice to see how any information that they may gather will be used.

Link to Third Party Site: Our website contains links to third party sites, such as our vendors. Redfli does not control and is not responsible or liable for the privacy practices or content found on these sites. We suggest that you check the Privacy Notice of each site you visit.

Third Party Checkout Links: If you use a third party checkout link on our site such as PayPal or BillMeLater, your name, billing and shipping addresses and other information requested by that payment service is transferred to us from your account with the third party to enable you to check out of our site without having to re-enter certain information.

We may share limited web browsing information of site visitors that have a prior relationship with PayPal and/or other Payors. This information will allow the Payor to enhance the Payor’s targeted marketing to the site visitor. The Payor may combine the information provided by us with information held by the Payor subject to the Payor’s privacy policy.

Law Enforcement and Protection of Users

We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect Redfli’s and our users’ legal rights, or when we believe it is needed for fraud protection and/or credit risk reduction.

Business Transfer

Redfli is an independent business, and our intent is to continue in this manner. However, in the unlikely event that Redfli is sold, has substantially all of its assets acquired or merges or becomes affiliated with any other individual or entity any customer information owned or under the control of Redfli may be one of the transferred assets.

Security

Our website protects the security of personal information you transmit to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input during the transmission to us. We do not reveal your credit card number when we confirm your order. In order to protect against unauthorized access to your account you should sign off when you finish visiting our site.

Choice/Opt-Out:

We support several options for limiting the amount and type of information you share on our website:

You can choose to browse our website without accepting cookies. Please know that cookies allow us to recognize you from page to page, and they support your transactions with us. Without cookies enabled, you will still be able to browse our website, but will not be able to take advantage of certain website features. We do not currently monitor or honor any “Do Not Track” browser settings.

You may opt out of select third party action-based advertising by visiting the Network Advertising Initiative’s consumer opt out page located atwww.networkadvertising.org/managing/opt_out.asp

You may opt out of email marketing communications by sending us an email at sales@redfli.com.

Children’s Online Policy

Redfli is committed to the preservation of online privacy for all of its website visitors, including children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. Redfli.com sells products intended for purchase by adults. If you make a purchase on Redfli.com, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using Redfli.com.