IC Realtime has strategically positioned its products and services in terms of cost within the marketplace. This ensures their customers are the beneficiaries of products that are of world class design and are constructed of the highest commercial grade components at affordable prices. This competitive price comes with a guarantee of unimpaired quality and integrity in their systems design and build. The intrinsic value of the IC Realtime systems is far greater than the prices for which they are sold. This value proposition has successfully enabled the company and their products to become marketleaders, delivering a ‘world-class’ winning solution for both the company and its customers.
Lifetime Technical Support
IC Realtime realize the importance of providing immediate high quality technical support to all of its clients. This fantastic ‘best in class’ service is provided free of charge. They also provide free on-line technical support to clients so that we can direct customer’s there as well in order to find answers to their queries.
This aspect of their service is invaluable when the question is something that the client may be able to personally resolve through IC Realtime’s on-line library of support documentation, Aide Memoires quick guides, how to notes and FAQ’s.
At IC Realtime, integration is a primary focus in expanding the possibilities of their products. Through IR, RS232 and Network protocols, IC Realtime can communicate in a variety of ways with many residential and commercial systems.